Skip to content

Contact

Talk to a human

We're a small team, which has one upside: your email lands with someone who can actually fix things.

  • Replies within two working days
  • Europe/London

Email us

Questions, feedback, bug reports, data requests, or a feature you wish existed — it all goes to the same inbox, and we read everything.

info@alted.ac

Before you write…

The guides answer the most common questions — signing in, students, the calendar, and how payments and credits work between families and providers.

Browse the guides

We aim to reply within two working days (Europe/London). For privacy or data-protection requests, please email from the address on your account so we can verify it's you.

May we see how AltEd is used?

We'd like to use analytics cookies to count visits and see where people click, so we can make AltEd better. Nothing you read or type is recorded. Privacy policy