Your profile, how you sign in, and what kind of account you have — all on one screen.

What it does

Settings is where you keep your own details current. It covers three things:

Profile — your name and the optional details other people see.
Account & security — every way you sign in: email address, password, passkeys and connected social accounts.
Role — whether you're a parent/guardian or a provider on the platform.

Where to find it

Navigation: Settings (bottom of the sidebar, and in the avatar menu in the header)
URL: /dashboard/settings

The page strapline reads "Your profile, account security and role."

Step by step

Update your profile

Go to Settings (/dashboard/settings).
In the Profile section, edit any of:

Name — how you appear across AltEd.
Phone (optional).
Headline (optional) — "Providers: shown next to your name in the provider directory." A single clear line about what you teach.
About (optional) — a longer description ("A little about you…").
Website (optional).

Save. You'll see "Profile updated".

Change your email address

Open Account & security → Email address.
Enter the New email and confirm.
AltEd emails a confirmation link to your current address. Open that email and follow the link to complete the change.

This is deliberate: it means nobody can move your account to a new address without access to the old one.

Set or change your password

Under Set a password or Change password:

If you've never set one (you signed up with a magic link), enter a New password and Confirm password, then Set password.
If you already have one, enter your Current password, then the New password and Confirm new password — "Enter your current password, then choose a new one." — and Change password.

Passwords need at least 8 characters including a letter and a number. Changing your password signs out your other devices.

You don't need a password at all if you prefer magic links or a passkey.

Add a passkey

Under Passkeys, give the device a Name (e.g. MacBook Touch ID).
Select Add a passkey and follow your device's prompt (Touch ID, Face ID, Windows Hello or a security key).
The passkey is listed once registered; Remove passkey deletes one.

Passkeys let you sign in with your fingerprint or face, with no password to remember or leak.

Under Connected accounts — "Link a social account for one-tap sign-in." — select Connect next to Google, Microsoft or Apple and complete their sign-in. Linked accounts show as Connected; use Disconnect to unlink one.

Only providers your AltEd site has been configured with appear here, so this section may be empty.

Switch your role

The role section shows "What kind of account you have on the platform." and your Current role: — Parent / Guardian or Provider.

Parents/guardians see Become a provider. Confirm at "Become a provider?" and you'll get pricing, curriculum authoring and session scheduling.
Providers see Switch to a parent account. Confirm at "Switch back to a parent account?".

Nothing is deleted when you switch — your students, sessions and history all stay put; the change is what the app shows you.

Admin accounts don't switch roles here; admins manage roles from the Users screen.

What each screen shows

Settings is a single page in three parts: the Profile form; the Account & security card ("Manage how you sign in to AltEd") with its email, password, passkey and connected-account sections; and the role section with your current role and its switch action. What's offered adapts to your account — you're shown Set a password if you don't have one and Change password if you do.

Tips and good to know

If you're a provider, fill in the Headline — it's the one line families read next to your name.
Keep at least two ways to sign in (say a magic link plus a passkey) so a lost device never locks you out.
Signing out of other devices after a password change is intended — it's what makes a password change meaningful if someone else had it.
Your role controls your sidebar. If a screen you expect is missing, check your current role here first.

Troubleshooting

| Problem | What to try | | --- | --- | | "That's already your email address" | The new address matches your current one. Enter a different one. | | The email-change confirmation hasn't arrived | It goes to your current address, not the new one. Check that inbox, including spam. | | "Check your current password and try again." | The current password didn't match. Use Forgot password? on the sign-in page to reset it instead. | | "Registration was cancelled or failed." when adding a passkey | The device prompt was dismissed or timed out. Try again; passkeys need a browser and device that support WebAuthn. | | The Connected accounts section is empty | No social sign-in providers are configured for this AltEd site. Use magic links, a password or a passkey. | | I can't disconnect my only social account | AltEd won't remove your last remaining way to sign in. Set a password or add a passkey first, then disconnect. | | I switched to a provider and lost the Students screen | You haven't lost anything — providers see only the students they work with. Switch back to a parent account to manage your own children's profiles. |

Settings